Frequently Asked Questions
What is your legal business name?
Our legal name is Boston Fluid Systems, Inc.
What is your DBA or promotional name?
Our DBA or promotional name is Swagelok Boston | Eastern New England.
What is your Service Area?
We are the authorized Swagelok sales and service center for the entire state of New Hampshire, Maine, Rhode Island and Eastern Massachusetts.
What are your hours of operation?
We are open Monday through Friday from 8:00am to 5:00pm.
Do you have a Quality System (QMS)?
Yes, Swagelok Boston | Eastern New England is backed by the Swagelok Quality System (SQS) and are ISO 9001 compliant.
What is your Federal Employer Identification Number / Tax ID Number?
33-321-9399
Download our W-9
What is your Cage Code?
Unique Entity ID: R344WF2W9LA7
CAGE/NCAGE Code: 11JY5
What forms of payment do you accept?
We accept credit card payments, as well as checks, ACH / wire transfers and Net 30 Terms through an approved account.
How do I open an account with Swagelok Boston | Eastern New England?
Please email our Accounting Department for a copy of our Terms Application. Alternatively, you may call our office and speak with a Customer Service team member who can assist you.
Where do I remit payment?
Please remit all payments to:
Boston Fluid Systems, Inc.
dba Swagelok Boston | Eastern New England
30 Upton Drive
Building A, Suite 3
Wilmington, MA 01887
Please contact our office to phone in a credit card payment.
How can I obtain a copy of an invoice?
Email us at CSR@boston.swagelok.com or call our Customer Service team.
Who should I contact for Accounts Receivables or other payment questions?
Email our accounting@boston.swagelok.comor call our Accounting team at 781-272-8270.
How do I contact your Accounts Payable team?
Email accounting@boston.swagelok.com or call our Accounting team at 781-272-8270
Where can I find documentation on the Swagelok Warranty?
Click here to view the Swagelok Limited Lifetime Warranty.
Is Swagelok Boston | Eastern New England part of Swagelok Company?
No, Boston Fluid Systems, Inc., DBA Swagelok Boston | Eastern New England is an independently owned and authorized Swagelok Sales and Service Center for Swagelok products and services.